About PropTrustee

Built on a Single
Conviction

That NRI property owners deserve a firm that operates with the standards, transparency, and accountability of a global trustee — not a local broker with a sideline in management.

Our Story

Eighteen Years.
One Purpose.

PropTrustee was founded in 2008 by a team that had spent years watching NRI property owners struggle with a market that simply wasn't built for them. Brokers who disappeared after placement. Caretakers who stopped reporting. CA firms that didn't understand FEMA. Nobody who brought it all together.

We started with a conviction that the NRI property management market in Gurgaon needed a firm that operated to a genuinely different standard — one that combined institutional-grade reporting, legal rigour, and tax compliance with the personal accountability of a small practice that actually knows your name.

Today we manage over 340 properties across Gurgaon's most prestigious developments — from DLF to Golf Course Extension Road. Our clients live in the United States, United Kingdom, UAE, Canada, Australia, and Singapore. Their common experience: they stopped worrying about their Gurgaon property the day they instructed PropTrustee.

We don't advertise aggressively. We don't take on more than we can serve well. Nearly every client we have came through a referral from an existing one. That is the only metric we care about.

340+
Properties Under ManagementAcross Gurgaon's premium residential developments
12
Years of PracticeFounded 2013 · Continuously managed ever since
98%
Client Retention RateNearly every client who joins us stays with us
4
Continents RepresentedClients in US, UK, Gulf, Asia-Pacific & beyond
₹0
Hidden Fees, EverEvery charge disclosed in writing before we proceed
Our Philosophy

The Principles
We Work By

These are not marketing statements. They are operational commitments — the criteria by which our team is hired, trained, and evaluated every year.

i
Fiduciary Standard

We operate as a trustee, not a vendor. Your interests come first in every decision — before our convenience, our costs, and our relationships with vendors or societies.

ii
Radical Transparency

No surprise invoices. No unexplained deductions. Every rupee spent is documented with photographs, invoices, and explanations — within 24 hours of the transaction.

iii
Legal & Regulatory Integrity

FEMA compliance is not optional. Tax filing is not something we defer. We hold ourselves to the same standards we'd expect from a legal officer, not a property agent.

iv
Responsive Across Time Zones

You should never feel the 5-and-a-half-hour gap. Your manager responds within your working day, every working day — wherever in the world you are.

v
Quality Over Quantity

We deliberately limit the number of properties each manager handles so that none of our clients ever receive a templated response or a delayed resolution.

Local Expertise

Deep Roots in
Gurgaon

We manage properties exclusively in Gurgaon. Not Delhi. Not Noida. Not a pan-India operation run from a call centre. This focus means our team has genuine, deep relationships — with RWAs, with DLF's management office, with HRERA, with local municipal authorities, and with the vendor community that keeps your property running.

When there is a society dispute, we know who to call. When a builder has not returned your NOC, we know which escalation path works. When RERA needs to be invoked, we have filed before. This institutional knowledge cannot be replicated by a general property agent — it takes years to build.

Talk to Our Team
Properties Under Management by Zone
DLF Phase 1–5
94
Golf Course Road
81
Golf Course Ext. Road
74
Sector 50–57
52
Sohna Road
32
New Gurgaon
12
Our Journey

Eighteen Years of
Quiet Excellence

2008
Founded in Gurgaon

PropTrustee begins with 04 properties and a conviction that NRI owners deserve a fundamentally different kind of firm. First office in Dwarka.

2015
In-House CA Practice Established

We bring tax and FEMA compliance in-house, ending the reliance on external CAs and ensuring every client receives consistent, integrated advice.

2017
100 Properties Milestone

Reached 100 properties under management — entirely through client referrals. We deliberately declined to scale further until our systems were ready.

2019
Client Portal Launched

Built our proprietary client portal giving NRIs real-time access to inspection reports, rent records, documents, and compliance filings from anywhere in the world.

2021
Legal Practice Wing Added

Added a dedicated legal practice handling RERA filings, builder disputes, and eviction proceedings — filling the final gap in our end-to-end service.

2025
340+ Properties, 4 Continents

Today we manage over 340 properties for NRI clients across the United States, United Kingdom, Gulf, Canada, Australia, and Singapore. The work continues.

Our Commitments

What We Promise
Every Client

📞
Response within your working day

Your manager responds to every message within your working hours — not ours. If you are in New York, that means by 5pm EST.

📸
Photo evidence for every expense

No invoice without photographs. No repair without a before-and-after record. Every transaction is documented and stored in your portal permanently.

✅
Your approval before any spend

For all expenses above ₹1,000, we present you with the quote, photographs, and vendor details before a single rupee is committed.

🏦
Rent in your account within 5 days

Once rent is collected, funds are transferred to your NRE/NRO account within 5 business days — every month, without chasing.

📋
Monthly written summary

A written monthly update — not a phone call — documenting everything that happened at your property that month. Permanently on record.

🔒
No undisclosed vendor relationships

We receive no referral fees or kickbacks from vendors. Our vendor relationships are disclosed on request. Your trust is not for sale.

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